Back Up Your Data
We back up your system every day. It is still a good practice for you to back up your data on a monthly basis, especially, if you decide to change databases. Here is how you create an offline backup of your data.
1. Hover over the Profile Picture Menu and choose Data Migration.
2. Choose Export Contacts.
3. Choose All Contacts and click Export Contacts.
4. Choose your fields to export and your Custom Field Header choice. Click Export Contacts.
1. This option allows you to select all or part of the fields to export. You can uncheck the fields you do not want to include in your export.
2. This option allows you to choose if you want to use numbered field headings for easy re-import or custom names on your Custom Fields for easier use for you to understand.
3. A file called Contacts- date-acctid.csv (your file will be specific to the export date and your account id) will be downloaded to your computer. Put this file in a safe place!
5. Go back to the Profile Menu and Reselect Data Migration. Choose Export Contacts again.
6. This time click Export Notes.
7. Click the Export Notes button to save your notes file.
8. Click Download Export File.
This time a file called Notes.csv will be downloaded. Put this notes file in the same folder that you put the Contacts file.