How to Find a Team Member ID

Why This Matters

Team Member IDs are unique identifiers that let you assign contacts, trigger automations, and work with the AllClients API. When you're setting up workflow triggers or building API integrations, you'll need these IDs to route contacts to specific team members automatically.

Before You Begin

You need Admin access to view team member settings and retrieve Team Member IDs. If you don't see the Manage Team Settings option, contact your Account Owner.

Step-by-Step Instructions

1. Open Team Settings

Go to the Profile Menu (your name in the top right) and choose My Team.

This takes you to your team overview where you can see all active team members.

2. Access Team Management

Click Manage Team Settings.

This opens the team configuration area where you can view and edit individual team member details.

3. Select the Team Member

Click the Name of the user whose ID you need.

The system opens that team member's information page in edit mode.

4. Find the ID in the URL

Look at the URL in your browser's address bar. The Team Member ID appears at the end of the URL after ?ID=.

Example URL: https://www.allclients.com/MyAccountTeamMember.aspx?ID=5671

In this example, the Team Member ID is 5671.

The Account Owner's ID is always 0 and doesn't change.

Questions and Answers

Q: Where do I use Team Member IDs?

A: You'll use Team Member IDs when setting up workflow triggers that assign contacts to specific team members, when building API integrations, or when creating automations that route leads based on territory or responsibility.

Q: Does the Team Member ID change if I update someone's name or email?

A: No. Team Member IDs are permanent identifiers that stay the same even when you update other user information. This ensures your workflows and API integrations don't break when you make profile changes.

Q: Can I find multiple Team Member IDs at once?

A: You'll need to open each team member's profile individually to see their ID. If you're building an integration that needs all IDs, consider documenting them in a spreadsheet as you collect them.

Q: What if I don't see Manage Team Settings?

A: Only Admins and the Account Owner can access team management settings. If you don't see this option, ask your Account Owner to either give you the Team Member IDs you need or grant you Admin access.

Guide Type: How-To Guide

Estimated Time: 2 minutes

Next Guides: How to Add Team Members, Setup: Workflow Triggers, API Documentation