Setup: Date Format

Why This Matters

The system defaults to the Month/Day/Year format (mm/dd/yyyy) used in the United States. If you're located in a region that uses Day/Month/Year format (dd/mm/yyyy), you'll want to configure this setting during initial setup so dates display correctly throughout your account. This affects how you see dates in contacts, campaigns, appointments, and reports.

Step-by-Step Instructions

1. Open Your Account Settings

Hover over your profile picture in the upper right corner and click Account Settings.

This is where you configure preferences that apply across your entire account.

2. Select Your Date Format

Find the date format dropdown, change it from mm/dd/yyyy (US) to dd/mm/yyyy, then click Save.

Your selection takes effect immediately and applies to all dates displayed throughout the system.

Questions and Answers

Q: Will changing my date format affect dates I've already entered?

A: Dates you've entered are stored correctly regardless of format. This setting only changes how dates are displayed to you throughout the system.

Q: Does this setting affect other users on my team?

A: Yes. Date format is an account wide preference. Each team member will see the format of the account.

Guide Type: One-Time Setup Task

Estimated Time: 1 minute

Next Guides: Your Account Settings Overview, Understanding Your Dashboard, Setup: Email Signature