Setting up an Email Sending Domain

Introduction

In setting up an Email Sending Domain, we are taking your personal email address from a domain you own and getting it to work properly with the new Gmail and Yahoo rules in 2024. Learn more here.


About FREE Email Addresses


In 2024 and beyond, you can no longer use a free email address to send marketing emails in bulk. The rules have changed to help the real marketing email senders and hurt the spammers.


If you have a free email address from Gmail, Outlook, Yahoo, AOL, etc., you need to transition to a professional email address with your own domain. Learn why and how, here: https://allclients.com/6-reasons-you-should-not-use-a-free-email-address/ .


If the company you work for has given you a free email address (and you have the option to use your own), you should also transition to a professional email address with your own domain. Learn why and how here: https://allclients.com/beyond-the-broker-why-personalized-email-addresses-are-essential-for-real-estate-success/.


We Are Here to Help


Setting up an Email Sending Domain can appear to be a daunting task. But don't worry - we got you covered! First, we created this helpful article with step-by-step instructions, teaching you how to set everything properly. Next, our support team is standing by if you get stuck, or if you just need a little hand-holding, or even if you need A LOT of hand-holding!


Quickstart

1. Put your From Email Address in the Mail Merge Profile and verify it. Mail Merge Profile

2. Add a new Sending Domain to get the appropriate Values. Email Sending Domains

3. Enter the Values in your registrars Domain's DNS Settings.

4. Verify all DNS values are correct with green indicators.

5. Verify your DMARC settings.

6. Select the new Email Sending Domain from the Dropdown in the Mail Merge Profile

Requirements for Setting up Email Sending Domain:

1. Your own domain name

2. Your email address at that domain

3. Access to your domain’s registrar (in order to change DNS settings)

4. A little technical knowledge


Step 1: If you don't already have your Mail Merge Profile set up, go to the Profile Menu select your Mail Merge Profile, and do the following:


1. Enter your email address

2. Verify your email address


Step 2: Configure your Domain in AllClients.


1. Go to Settings and select Email Sending Domains.

  1. Click to Add Sending Domain.

  1. Choose a Domain Prefix and add your Domain Name and click Save.


  1. Use this screen in the next Steps to configure your domain's DNS settings.


Step 3: Configure your domain's DNS settings.

1. This next step involves logging into your domain registrar account, such as GoDaddy, Namecheap, Domain.com, Bluehost, or similar providers. Login and look for the area you manage your domains. Then look for DNS Settings. If you are uncomfortable in this area, consult with your IT person to do these next steps for you.


2. On the Email Sending Domains page there will be several values you need to enter into your DNS settings for your domain.


3a. The first 2 are TXT records, and you will enter the Hostnames and Values into your registrar's domain DNS page.


Please note that when we say: send.domainname.com, that is the entire entry for the host name. Many registrars will fill in the domainname.com for you, so in that case, you only need to enter the part of the name that is bold. This also applies to all the records on the page.


3b. Now add the MX Records and the Cname record.


3c. Finally, add the DMARC record.


The content of your DMARC record varies based on several factors. If you are just looking to comply with the 2024 requirements, we suggest adding the following TXT record to your DNS settings. Please consult with an IT professional if you already have a DMARC record for your domain or if you are unsure of what your DMARC settings should be.


DMARC reporting is often recommended for Domain owners who want to protect their brand, secure their email communications, and maintain the integrity of their email domain.


There is a free tool that will create a DMARC record for you that includes reporting. Find it here: Postmark's free DMARC Tool. Here, you will enter your email address and domain name, and Postmark will produce a new DMARC record for you. You will enter this new TXT record into your Domain's DNS and then you will have DMARC reporting turned on.


Step 4: Verify all DNS values are correct with green indicators.

Wait about 15 minutes and then verify your DNS records by clicking the Verify DNS Records button. Once all the lights are green, you are good to go and can start sending emails from AllClients.

If some or all of the lights are still red, contact your registrar and have them look at the records you added. If there is an error they will help you get it fixed.


When your domain is successfully configured, your Email Sending Domains page will look like this:


Step 5: Verify your DMARC Settings.

Click the Check your DMARC Settings button to see the setup.



If there are DMARC issues, you will see a screen that looks something like this:


Once everything in your DMARC is correct, The screen will look like this:

Step 6: Add your configured domain to your Mail Merge Profile.

In your Mail Merge Profile, select the new sending domain from the email sending domain dropdown. The sending domain you just configured will be listed in the dropdown. Save your changes.


Teams

If you have team users in the same account, you can edit the Mail Merge Profile to choose the configured domain for the account for each user. The configuration applies to the entire account.


Multiple Accounts

If you have multiple accounts and use the same domain, you can contact support to use the same configured domain for multiple accounts.


If you are still having problems or have any questions, please contact support.