How Intelligent Links work

An Intelligent Link is a link in an email that when the link is clicked it triggers a Workflow.

Click here for some suggested uses for Intelligent Links.

Click here for step by step instructions on how to add an Intelligent Link to your email.

Each link in an email can trigger a Workflow. Each Workflow can have an unlimited number of steps. These are the actions that can be added to your Workflow.

Each link only triggers once. One user clicking the same link multiple times will not trigger the Workflow multiple times.

Clicking multiple Intelligent Links in an email may trigger multiple Workflows. One Workflow may be assigned to each link that can then be clicked.

Once the link is clicked, the notification is sent to the system and the Workflow is triggered. It may take a few minutes for all of the actions to occur.

Emails with Intelligent Links will be identified in the Email Template list with a link icon.